xDesk xpages helpdesk

xPages based Issue Tracking Database

xPages based Issue Tracking Database

Install

Domino console command to install this app on your server:

tell Genesis install xdesk

Install in MyAccount (for Prominic customers only)

Source code

View on GitHub, OpenNTF etc

xDesk is a generic xPages database application that can be used in a variety of situations such IT Helpdesk, Health and Safety Issue Reporting, Quality Management Issue Tracking and more

This database application allows you:
  1. Log issues and assign priority using the web browser/ Notes Client or via email
  2. Monitor the progress of issues
  3. Assign costs to issues/ monitor budgets
  4. Search and Report on Status of issues
  5. Upload File Attachments and supporting information
  6. Log Comments and Status Updates

Version: 1.1.0

{
    "title": "xDesk xpages helpdesk v${version} (OpenNTF)",
    "versionjson": "${versionjson}",

    "config":
    {
        "version": "${version}"
    },

    "steps": [
    {
        "title": "--- Step 1. Download file ---",
        "files": [
            {"from": "${baseurl}/0/${docid}/$FILE/xdesk.nsf", "to": "${directory}/xdesk.nsf"}
        ]
    },
    {
        "title": "--- Step 2. Sign database ---",
        "databases": [
             {
                "action": "update",
                "filePath": "xdesk.nsf",
                "sign": true
              }
        ]
    },
    {
        "title": "--- Step 3 (final). Completed ---",
        "messages": ["You have installed xDesk xpages helpdesk v${version} (OpenNTF)"]
    }

    ]
}